- WONDERSHARE UNICONVERTER REVIEW UPDATE
- WONDERSHARE UNICONVERTER REVIEW UPGRADE
- WONDERSHARE UNICONVERTER REVIEW TRIAL
WONDERSHARE UNICONVERTER REVIEW TRIAL
In order to bring a more cool experience, we have done our best to achieve providing Effects & Plug-ins for users to option, it would be free for use within 7 days and the user will be automatically charged monthly if you don't cancel it before the trial duration ends. For your case, please let us make a further explanation as below: Upon checking, we find that you subscribed to a bundle plan including a yearly license for Filmora and a 7-day trial subscription for Effects & Plug-ins by default. Firstly, I'd like to present our deepest apologies for the doubt caused by the subscription of plug-ins. Or if you prefer to download the older version without extra payment, please contact us from the link below to and we are happy to help! Just if you are interested in the major upgrade, to express our gratitude for your support all the time, we are currently offering an exclusive discount, and you may find it on our official website.
And we will keep providing technical support for you for free. The version you bought is still available and can work normally.
WONDERSHARE UNICONVERTER REVIEW UPGRADE
Please do not worry, the major upgrade is not compulsory. I understand you may feel a little frustrated if you did not notice this license term before. Seek your understanding based on our large investment of time and energy. In order to bring more cool and powerful features to our users, we are always doing our best to improve the product. We also included this information on the price page.
WONDERSHARE UNICONVERTER REVIEW UPDATE
For example, you can update software from version 8.1.X to 8.2.X for free, but the upgrade from the major version 8 to version 9 may require an extra fee. However, you might need to pay for major upgrades.
With it, you own access to the software forever and have free minor updates within this version. Perpetual License is indeed a one-time payment. In line with your concern, kindly let me explain Perpetual License in more detail and see how we can help you solve the issue further. Wondershare values each customer's benefits and we care about the voice of each user.
We sincerely apologize for the doubt and inconvenience that happened on your end. Noting you have already contacted us, could you please send us the ticket number or your order number after receiving an invitation from Trustpilot? With it, our senior support team will further evaluate your refund request and do the needful assistance ASAP. This is the reason our support may explain more details regarding our refund policy according to your actual situation and didn't process a refund in the first place. So that we can give some suggestions or do further improvements accurately. We desperately hope to know the user's real thoughts when he/she requests a refund if there is no issue with the product itself. In order to avoid this problem for our users, we have specifically noted this on the subscription page. Normally, users who subscribed to a 7-day free trial plan, and they'll be automatically charged if they have not canceled it before the trial duration ends. In line with your concern, we’d like to explain it in more detail and see how we can help you solve the issue further. Firstly, we'd like to present our deepest apologies for the doubt caused by the trial version.
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